Terms and Conditions

Welcome to Ikun.ae. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website.

General Information

Ikun.ae is an e-commerce platform operating in the UAE, providing customers with a variety of products and services. These terms govern your use of our website and any transactions made on it.

Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. All users must agree to provide accurate and complete information during the registration or purchase process.

User Account

You are responsible for maintaining the confidentiality of your account and password.

You agree to accept responsibility for all activities that occur under your account.

Ikun.ae reserves the right to terminate accounts, refuse service, or cancel orders at our discretion.

Products and Pricing

All product descriptions, pricing, and availability are subject to change without notice.

We make every effort to display accurate pricing and product information; however, errors may occur. In such cases, we reserve the right to cancel orders involving incorrect pricing.

Promotions and discounts are subject to specific terms and conditions and may not be combined unless explicitly stated.

Orders and Payments

By placing an order, you agree to purchase the products listed at the price indicated, subject to these terms.

Payment must be made using accepted payment methods, including credit cards, debit cards, and Cash on Delivery (COD) where applicable.

Ikun.ae reserves the right to refuse or cancel any order for any reason, including but not limited to fraudulent activity or insufficient stock.

Delivery and Shipping

Delivery times are estimates and may vary depending on location and other factors.

Ikun.ae is not liable for delays caused by external factors, such as customs clearance or courier issues.

Free shipping is available for orders above AED 200 within the UAE, unless stated otherwise.

Returns and Refunds

Products can be returned within 30 days of receipt, provided they are unused and in their original condition with tags and packaging intact.

Certain items, such as undergarments, clearance products, and customized items, are non-returnable.

Refunds will be processed within 7-10 business days after the returned item is received and inspected.

Shipping fees for returns may be the responsibility of the customer unless the item was defective or incorrect.

Intellectual Property

All content on Ikun.ae, including text, graphics, logos, images, and software, is the property of Ikun.ae or its licensors and is protected by UAE and international copyright laws.

Unauthorized use of any content from the website is prohibited.

Limitation of Liability

Ikun.ae is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.

Our liability is limited to the value of the products purchased by you.

User Conduct

You agree not to misuse our website or engage in activities that could harm our platform, other users, or our reputation.

Prohibited activities include but are not limited to hacking, spreading malware, or posting offensive content.

Privacy Policy

Ikun.ae is committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UAE courts.

Amendments to Terms

Ikun.ae reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these terms, please contact us at:

Email: info@ikun.aePhone: +971 52 162 3546
Address: Khalifa, Juma Al Nabooda Building – 2 Sheikh Zayed Rd – near Burj Khalifa/Dubai Mall Metro Exit – Al Wasl – Dubai